Shipping policy
Thank you for shopping with HÈDYA Design. Below you will find important information regarding our shipping process.
Processing Time
All orders are made to order. Please allow 1–3 business days for processing before your order is shipped.
Shipping Time
- United States: 3–7 business days
- International: 7–15 business days
Shipping times may vary depending on your location and external factors such as carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the size of your order.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking updates to appear.
Address Accuracy
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered. Please contact your local carrier for assistance.
If you have any questions regarding your order, feel free to contact us.
HÈDYA Design Support Team